Christopher Sim

Made with lots of love and celsius in Seattle, WA
Typeset in Vault Alarm by Dan Cederholm and Geist by Vercel.

v1.0.3

Christopher Sim

Made with lots of love and celsius in Seattle, WA
Typeset in Vault Alarm by Dan Cederholm and Geist by Vercel.

v1.0.3

Christopher Sim

Made with lots of love and celsius in Seattle, WA
Typeset in Vault Alarm by Dan Cederholm and Geist by Vercel.

v1.0.3

Arc

Arc

Arc

March - June 2024 • Spend Management

a unified platform to capture, scan, and automate invoice payments.

Background

Empowering financial management is central to Arc’s vision as a comprehensive banking platform. With limited functionalities in our payment offerings, our customers have lacked incentives to increase deposits and manage spend directly through our platform. This has led directly to slower growth in Asset Under Management (AUM) and increased customer churn to our competitors offering more complete solutions.

solution

That’s why we’re launching Arc Bill Pay -- a unified platform to capture, scan, and automate invoice payments. No more manual inputs and lengthy workflows to pay a vendor. Users upload an invoice, we ingest it, route for approval, schedule the payment, provide a unified view on spend under our vendor management platform.

$1.2M+

In payments processed since launching Bill Pay

100+

Hrs saved

In time spent on bill consolidation

34%

Uptick

Uptick in account deposits (AUM) since launching Bill Pay

Why is paying bills so painful today?

While, for many companies, bills are the largest spending category outside of payroll, the tools and practices used to ingest, process, and pay bills are clunky and complicated.

Paying Bills is very manual & tedious

Paying bills is a pain. Companies have to verify invoices against PO’s, route for approvals, and update systems post-payment. Optimizing payment schedules and managing multi-currency transactions add complexity. While some solutions may simplify one to two steps, none automate the entire bill-paying process.

Paying Bills is very manual & tedious

Paying bills is a pain. Companies have to verify invoices against PO’s, route for approvals, and update systems post-payment. Optimizing payment schedules and managing multi-currency transactions add complexity. While some solutions may simplify one to two steps, none automate the entire bill-paying process.

Paying Bills is very manual & tedious

Paying bills is a pain. Companies have to verify invoices against PO’s, route for approvals, and update systems post-payment. Optimizing payment schedules and managing multi-currency transactions add complexity. While some solutions may simplify one to two steps, none automate the entire bill-paying process.

Paying Bills is very manual & tedious

Paying bills is a pain. Companies have to verify invoices against PO’s, route for approvals, and update systems post-payment. Optimizing payment schedules and managing multi-currency transactions add complexity. While some solutions may simplify one to two steps, none automate the entire bill-paying process.

Paying Bills is very manual & tedious

Paying bills is a pain. Companies have to verify invoices against PO’s, route for approvals, and update systems post-payment. Optimizing payment schedules and managing multi-currency transactions add complexity. While some solutions may simplify one to two steps, none automate the entire bill-paying process.

Paying Bills is very manual & tedious

Paying bills is a pain. Companies have to verify invoices against PO’s, route for approvals, and update systems post-payment. Optimizing payment schedules and managing multi-currency transactions add complexity. While some solutions may simplify one to two steps, none automate the entire bill-paying process.

Paying Bills is very manual & tedious

Paying bills is a pain. Companies have to verify invoices against PO’s, route for approvals, and update systems post-payment. Optimizing payment schedules and managing multi-currency transactions add complexity. While some solutions may simplify one to two steps, none automate the entire bill-paying process.

Paying Bills is very manual & tedious

Paying bills is a pain. Companies have to verify invoices against PO’s, route for approvals, and update systems post-payment. Optimizing payment schedules and managing multi-currency transactions add complexity. While some solutions may simplify one to two steps, none automate the entire bill-paying process.

Paying Bills is very manual & tedious

Paying bills is a pain. Companies have to verify invoices against PO’s, route for approvals, and update systems post-payment. Optimizing payment schedules and managing multi-currency transactions add complexity. While some solutions may simplify one to two steps, none automate the entire bill-paying process.

Paying Bills is very manual & tedious

Paying bills is a pain. Companies have to verify invoices against PO’s, route for approvals, and update systems post-payment. Optimizing payment schedules and managing multi-currency transactions add complexity. While some solutions may simplify one to two steps, none automate the entire bill-paying process.

Paying Bills is very manual & tedious

Paying bills is a pain. Companies have to verify invoices against PO’s, route for approvals, and update systems post-payment. Optimizing payment schedules and managing multi-currency transactions add complexity. While some solutions may simplify one to two steps, none automate the entire bill-paying process.

Paying Bills is very manual & tedious

Paying bills is a pain. Companies have to verify invoices against PO’s, route for approvals, and update systems post-payment. Optimizing payment schedules and managing multi-currency transactions add complexity. While some solutions may simplify one to two steps, none automate the entire bill-paying process.

Pay bills on time, in less time

Arc simplifies the bill pay process, allowing users to upload invoices directly. Using AI, we automatically captures bill details (invoice date, due date, amount, vendor name, addresses, etc.), streamlining data entry and reducing manual effort.

Pay Bills around the world—morning, noon, & night

With Arc Bill Pay, users can seamlessly pay vendors across international borders and in their local currency, ensuring smooth transactions regardless of location and time of day.


Whether you're paying vendors in Sydney or Belgrade, Arc provides a streamlined and efficient solution for international payments.

unified visibility into spend insights

Gain deeper insights into spending behaviors and initiate targeted cost-saving measures. Our detailed vendor details allow for effective tracking and analysis of spending patterns, empowering you with enhanced cost control and more informed decision-making.

automated approval routing built in

Arc Bill Pay streamlines the bill approval process, allowing users to easily route invoices to the appropriate approvers, ensuring timely payments and accurate record-keeping.

With Arc's customizable and granular approval rules, bills are automatically directed to the right approver. This automation speeds up bill processing, helping you and your team close the books more quickly.

invite your vendors onto our dedicated vendor portal

Users can invite vendors to securely submit their payment details through a dedicated form. Once registered, vendors can effortlessly manage their payment information via our secure portal. They have the ability to update billing information, upload tax documents, and handle other essential tasks with ease.



We're extending Arc's excellent user experience to vendors, simplifying how they interact with our customer’s business.

never worry about paying twice

Users can invite vendors to securely submit their payment details through a dedicated form. Once registered, vendors can effortlessly manage their payment information via our secure portal. They have the ability to update billing information, upload tax documents, and handle other essential tasks with ease.



We're extending Arc's excellent user experience to vendors, simplifying how they interact with our customer’s business.

get ahead by Forwarding invoices directly to Arc

Users can also provide vendors with a unique email address to forward invoices directly to Arc, eliminating the need for manual steps.

outcomes

I experienced the intricacies that come with navigating a project of this size and scope, as well as seeing the evolution of a small-experiment-turned-successful-feature. I learned how to be a more effective communicator, collaborator, and facilitator, and how every great product update starts with a humble ambition to improve the status quo. I’m proud to have had a hand in raising the bar alongside a world-class team.

We launched Arc Bill Pay in June of 2024 and it has been incredibly well received. Here are some kind words from our valuable customers.

Users must manually input and cross-reference bills across multiple siloed systems, leading to inaccuracies in vital spend information.

claire danes from verda space

Users must manually input and cross-reference bills across multiple siloed systems, leading to inaccuracies in vital spend information.

claire danes from verda space

Users must manually input and cross-reference bills across multiple siloed systems, leading to inaccuracies in vital spend information.

claire danes from verda space

Users must manually input and cross-reference bills across multiple siloed systems, leading to inaccuracies in vital spend information.

claire danes from verda space

Users must manually input and cross-reference bills across multiple siloed systems, leading to inaccuracies in vital spend information.

claire danes from verda space

Users must manually input and cross-reference bills across multiple siloed systems, leading to inaccuracies in vital spend information.

claire danes from verda space

Users must manually input and cross-reference bills across multiple siloed systems, leading to inaccuracies in vital spend information.

claire danes from verda space

Users must manually input and cross-reference bills across multiple siloed systems, leading to inaccuracies in vital spend information.

claire danes from verda space

Users must manually input and cross-reference bills across multiple siloed systems, leading to inaccuracies in vital spend information.

claire danes from verda space

Users must manually input and cross-reference bills across multiple siloed systems, leading to inaccuracies in vital spend information.

claire danes from verda space

Users must manually input and cross-reference bills across multiple siloed systems, leading to inaccuracies in vital spend information.

claire danes from verda space

Users must manually input and cross-reference bills across multiple siloed systems, leading to inaccuracies in vital spend information.

claire danes from verda space

Credits

It’s a huge privilege to have ownership over such a critical project and while I’m extremely proud of my role, it takes an entire village to get us across the line. Massive thanks to my key collaborators and many others.

Christopher Sim

Design Lead

Elliot Bensabat

Product Lead

Aniket Joshi

Engineering Lead

Avi Khemani

Engineer